Helene Flood Info: Apply for FEMA Assistance – Online is the Fastest Option

Homeowners and renters in 27 North Carolina counties and tribal members of the Eastern Band of Cherokee Indians (https://www.fema.gov/disaster/4827/designated-areas) can apply for the federal assistance in several ways: online at DisasterAssistance.gov via the FEMA app, or by calling 800-621-3362.
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If you use a relay service, such as Video Relay Service (VRS), captioned telephone or other service, give FEMA your number for that service. For a video on how to apply for assistance, go to https://www.youtube.com/watch?v=HhtlyTX49RE.
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After you apply, you will be contacted by a FEMA inspector to schedule an appointment. Be sure to answer the phone even if the caller ID as reads as “unavailable.”
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After the inspection is completed, you will receive an eligibility letter from FEMA in the mail or by email. Read the letter carefully. If you have questions, or disagree with the initial decision, call FEMA to 800-621-3362 or find out what additional information FEMA needs.

We’re Here for as Long as it Takes

FEMA and the entire federal family will be in North Carolina for as long as it takes to help your communities recover. Together, we will continue to reach as many North Carolinians as possible and get them the help they need, while ensuring the safety of our FEMA employees and state partners.
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There are over 1,200 FEMA responders deployed supporting the response and recovery operations, including hundreds of Disaster Survivors Assistance staff dedicated to supporting communities.