As you all know, President Biden signed the Major Disaster Declaration for our region today. While that is excellent news for the recovery process, it also opens up a ton of questions we will all have on next steps, level of support provided, etc. This will be a learning process for all of us, but I wanted to share some basic resources to get us all up to speed. Haywood County is issuing a press release and we submitted the following statement in response to the declaration:
“The Town of Canton is both relieved and grateful for the Major Disaster Declaration from FEMA. Our community experienced tremendous damage and loss during this devastating storm and we welcome any assistance to rebuild our Town. As we move towards recovery, we need as many partners and resources as possible and we hope that this declaration is a catalyst for rebuilding a stronger and more resilient future.”
Here are several links to provide basic info on the Disaster Declaration process as well as where individuals can go to register for Individual Assistance. As we learn more on the timeline and logistics, you all will be the first to know.
Residents and business owners who sustained losses can begin applying for assistance through FEMA by registering online at http://www.DisasterAssistance.gov or by calling 1-800-621-FEMA(3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7:00 a.m. to 9:00 p.m. (local time) seven days a week until further notice.
last updated: 9/9/2021 @ 2:30 p.m.
Flood Relief Helplines & Notifications
Western North Carolina Flooding Home Cleanup Hotline: 828-222-3975
This number will connect you with volunteers and local relief organizations who may be able to assist you.
Haywood County Resource Hotline: 828-356-2022
Call this number if you need to be connected to resources like shelter, supplies, clothing, or any other storm-related needs.
Debris Removal Hotline: 828-222-3975
Call this number if you need help removing debris and storm waste from your property.
This is your official one-stop source for flood recovery information in Haywood County.
With this service, town staff can send personalized voice messages to residents and businesses within minutes with specific information about time-sensitive or common-interest issues such as emergencies and local community matters/events.
To sign up please text your zip code to 888-777 or email firstname.lastname@example.org to be added.
The Town of Canton is collaborating with Haywood County to direct anyone seeking flood recovery to the best resources. If you have a specific need, please call the county’s storm relief hotline: 828-356-2022
Food & Cleaning Supplies
Cruso Community Center
13186 Cruso Road
Canton, NC 28716
Bethel Baptist Church
5868 Pigeon Rd.
Canton, NC 28716
The Outpost, Cotton’s Place
6175 Pigeon Rd.
Canton, NC 28716
Faith Community Church
289 Industrial Drive
Waynesville, NC 28786
Flood Debris Removal
Debris Sorting Guidance
All flood-related debris must be separated into piles on the curb or edge of the street:
- Woody vegetation (trees, plants, leaves, logs)
- Demo debris & sort into the following piles:
- Electronics (television, computer, DVD player, stereo, phone)
- Large Appliances (refrigerator, washer/dryer, air conditioner, water heater, dishwasher)
- Hazardous Waste (batteries, oil, paint, cleaning supplies, gas)
- Construction (drywall, lumber, carpet, furniture, plumbing)
- Household garbage (bagged garbage, discarded paper, packaging)
- Do not put debris in dumpsters or bags
- Debris piles should be within 10 feet from the road–but not in the road
- Piles shouldn’t be on or near structures, trees, poles, or meters. This makes debris difficult to remove.
- Tires cannot be picked up with storm debris
If you have large debris to move, call 828-356-2022. County assistance will be available on a case-by-case basis.
The Town will be contracting a removal service so do not try to take debris to a landfill.
If you have further questions or need assistance please email email@example.com.
Building inspections are underway now. If your electricity is turned off, please go to Haywood County Building Inspections, 157 Paragon Parkway, Clyde NC 28721 to get a temporary permit.
More Information can be found here.
Questions, call: 828-452-6638
Rock Wall Repair Requires U.S. 19/23 East Closure the end of September
Town of Canton Facilities and Services
Paying Water and Tax Bills
Since all the Town of Canton facilities are closed, paying a tax or water bill in-person is not available.
Options to pay your tax and water bills:
- You may use a debit or credit card by calling 1-877-885-7968
- online (linked below)
- By mail to P.O. Box 987 Canton, NC 28716
Water Service Update – as of 8.21.2021
Boil Water for Canton and Clyde was lifted
Based on the laboratory analysis of water samples collected from the Town of Canton on August 20, 2021 water users are hereby notified that it is no longer necessary to boil water used for human consumption.
Trash and Recycling Pickup
Trash and recycling will be picked on the regular day for the Town of Canton, Fridays. Please be patient, Wastepro, our vendor who does trash and recycling pick-up, may not be able to reach you at this time. The town is working to get trash and recycling picked up on all streets who receive the service.
Do not bag or put storm related debris in your trash bins and bags.
All town facilities are closed until further notice, including all recreational facilities.
Recreational Facilities & Rentals
All recreational facilities are closed. If you had a reservation for a Town of Canton recreational facility, town staff will confirm cancellation. Refunds will be administered and checks will be mailed. Please be patient, it will take time for the town to get back online and administer reservation refunds.
Until town facilities are up and running again, we are not accepting future reservations for any town facilities
Our Fire and Police departments are fully operational.
If you have an emergency, call 911.
Police Department: (828) 648-2376
How to Help Flood Survivors and Local Community
If you would like to volunteer for the Town of Canton clean up, you can sign up by emailing us at firstname.lastname@example.org and include the following information:
- Contact information (phone and email)
- How you’d like to help (food, donations, manual labor for clean up, professional services, volunteer coordination, etc)
The official partner for flood recovery cash donations is United Way of Haywood County.
Business Recovery Resources
SMALL BUSINESS NEWS RELEASE
Disaster Field Operations Center East
Release Date: Sept. 9, 2021 Contact: Michael Lampton (404) 331-0333
Release Number: 21-540, NC 17155/17156 Follow us on Twitter, Facebook, Blogs & Instagram
SBA Offers Disaster Assistance to Businesses and Residents of
North Carolina Affected by Remnants of Tropical Storm Fred
WASHINGTON – Low-interest disaster loans from the U.S. Small Business Administration are available
to businesses and residents in North Carolina following the announcement of a Presidential disaster
declaration due to the remnants of Tropical Storm Fred on Aug. 16-18, 2021.
“SBA’s mission-driven team stands ready to help North Carolina’s small businesses and residents
impacted by Tropical Storm Fred,” said SBA Administrator Isabella Casillas Guzman. “We’re committed
to providing federal disaster loans swiftly and efficiently, with a customer-centric approach to help
businesses and communities recover and rebuild.”
The disaster declaration covers Buncombe, Haywood, and Transylvania counties in North Carolina,
which are eligible for both Physical and Economic Injury Disaster Loans from the SBA. Small businesses
and most private nonprofit organizations in the following adjacent counties are eligible to apply only
for SBA Economic Injury Disaster Loans: Henderson, Jackson, Madison, McDowell, Rutherford, Swain
and Yancey in North Carolina; Greenville, Oconee and Pickens in South Carolina and Cocke and Sevier
The SBA will open a Business Recovery Center (BRC) on Monday, Sept. 13 at noon in Haywood County
as indicated below:
SBA Business Recovery Center
Haywood Community College, Regional High-Tech Center
112 Industrial Park Drive,
Waynesville, NC 28786
Opening: Monday, Sept. 13, noon – 6 p.m.
Normal Hours: Monday – Friday
9 a.m. – 6 p.m.
Closed: Saturday and Sunday
2 | P a g e
Customer Service Representatives will be available at the BRC to answer questions about the disaster
loan program and assist business owners in completing their applications. Due to the ongoing COVID19 pandemic, the SBA has established protocols to help protect the health and safety of the public. All
visitors to the DLOC are encouraged to wear a face mask.
Homeowners and renters may meet with an SBA Customer Service Representative at any FEMA Disaster
Recovery Center to get answers to their questions and assistance in applying for a disaster
loan. Business owners unable to go to a Business Recovery Center may also visit SBA at
the FEMA Centers.
Businesses and private nonprofit organizations of any size may borrow up to $2 million to repair or
replace disaster-damaged or destroyed real estate, machinery and equipment, inventory, and other
business assets. Applicants may be eligible for a loan amount increase up to 20 percent of their physical
damages, as verified by the SBA, for mitigation purposes. Eligible mitigation improvements may include
a sump pump, elevation, French drain or retaining wall to help protect property and occupants from
future damage caused by a similar disaster.
For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and
most private nonprofit organizations, the SBA offers Economic Injury Disaster Loans to help meet
working capital needs caused by the disaster. Economic Injury Disaster Loan assistance is available
regardless of whether the business suffered any physical property damage.
Disaster loans up to $200,000 are available to homeowners to repair or replace disaster-damaged or
destroyed real estate. Homeowners and renters are eligible for up to $40,000 to repair or replace
disaster-damaged or destroyed personal property.
Interest rates are as low as 2.855 percent for businesses, 2 percent for nonprofit organizations and
1.563 percent for homeowners and renters, with terms up to 30 years. Loan amounts and terms are set
by the SBA and are based on each applicant’s financial condition.
Applicants may apply online using the Electronic Loan Application (ELA) via SBA’s secure website at
https://disasterloanassistance.sba.gov/ela/s/, and should apply under SBA declaration # 17155, not for
the COVID-19 incident.
To be considered for all forms of disaster assistance, applicants should register online at
DisasterAssistance.gov or download the FEMA mobile app. If online or mobile access is unavailable,
applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video
Relay Services should call 800-621-3362.
Businesses and individuals may also obtain information and loan applications by calling the SBA’s
Customer Service Center at 1-800-659-2955 (1-800-877-8339 for the deaf and hard-of-hearing) or
emailing DisasterCustomerService@sba.gov. Loan applications can also be downloaded at
sba.gov/disaster. Completed applications should be mailed to: U.S. Small Business Administration,
Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.
The filing deadline to return applications for physical property damage is Nov. 8, 2021. The deadline to
return economic injury applications is June 8, 2022.
About the U.S. Small Business Administration
The U.S. Small Business Administration makes the American dream of business ownership a reality. As the only go-to resource and
voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business
owners with the resources and support they need to start, grow or expand their businesses, or recover from a declared disaster. It
delivers services through an extensive network of SBA field offices and partnerships with public and private organizations
Frequently Asked Questions
A: If the reservation is within the next few months, town staff will call to cancel and get information to send you a refund. Please be patient as we get our operations running again, it’ll take time for everything to process.
A: Please email email@example.com and include your name, contact information, and how you’d like to help clean up.
A: Town of Canton’s police and fire departments are fully operational. If you have an emergency, call 911.